FAQ 2017-09-11T16:05:57+02:00

FREQUENTLY ASKED QUESTIONS

You can search for your nearest Beaver Canoe store online, using our handy store locator: www.beavercanoe.co.za/find-a-store/. Should you need further assistance, you can contact us at customercare@beavercanoe.co.za

I’ve seen a stunning Beaver Canoe item, but I need to know:

  • The price
  • What sizes are available
  • Whether my nearest store stocks it

Please send a picture or description of the item to customercare@beavercanoe.co.za and we will send you all of the information you need.

Beaver Canoe stocks sizes from a 26 to a 40. We stock sizes according to retail buying patterns and trends of the specific store, which we get from marketing research. Our Buying and Planning department assigns stores with certain sizes and quantities based on these buying patterns. This is why you will sometimes find limited stock available in certain sizes or styles at our various branches.

We will gladly exchange or refund any item purchased from Beaver Canoe, provided that:

  • You have a valid proof of purchase in the form of the original till slip
  • It is within 30 days of purchase
  • The original price ticket is still attached
  • The item is unworn and unused

For hygienic reasons, we are unable to exchange/refund underwear.
For quality related returns, the item must be within 6 months of purchase, a quality assessment may be required.
Proof of purchase is required.

Beaver Canoe sources models via casting agencies. We’d suggest that you sign up with a professional modelling agency, which will put together a modelling portfolio and arrange a casting for you.

You can apply for a position at your nearest Beaver Canoe store, by introducing yourself to the manager and presenting them with your CV and an application letter. The manager will hold on to your CV until a position becomes vacant.

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